This policy forms part of the Cable and Wireless (Seychelles) Limited Terms and Conditions and is legally binding.

1.    You are responsible for ensuring acceptable use by everyone who uses your CWS Internet services (such as family members, friends, business colleagues, employees, visitors etc.). You can manage this by using appropriate software, passwords and/or internet settings if necessary. If you need advice, CWS can provide advice.

2.    You are responsible for ensuring that neither you nor anyone else uses your Internet services:

2.1.     for any improper, unlawful, fraudulent, criminal or otherwise illegal activities;

2.2.     in a manner which is offensive, abusive, indecent, defamatory, menacing, obscene or harassing or to cause annoyance or needless anxiety;

2.3.     to send, knowingly receive, upload, download or use any material which is unlawful offensive, abusive, indecent, defamatory, menacing, obscene or harassing;

2.4.     2.4. to breach any other third party rights such as, without limitation, intellectual property rights (including copyright), confidence, privacy or any other rights;

2.5.     does not use the Service for transmission of chain letters, junk mail, "spamming", solicitations (commercial or non-commercial) or any use of distribution lists to any person who has not given specific permission to be included in such a process;

2.6.     to knowingly or negligently transmit any electronic material (including viruses, worms, Trojans, backdoors or spyware) which shall cause or is likely to cause detriment or harm in any degree to computer systems owned by CWS or other internet user;

2.7.     to knowingly or negligently permit or participate in any mail-bombing or denial of service attacks;

2.8.     in breach of any specific restrictions on use notified to you from time to time;

2.9.     in a manner which may cause harm to the reputation of CWS; or

2.10.  to degrade the performance of the CWS networks or services.


3.    CWS may without notice to you examine, monitor or record from time to time the use to which you put the services and the nature of the data/in formation that you are transmitting or receiving via the service where such examination, monitoring or recording is necessary:

3.1.     to protect and/or safeguard the integrity, operation and functionality of the CWS or third party networks;

3.2.     to co-operate or comply with any investigation or inquiry of or by a competent authority, or any police, judicial, regulatory or governmental order, notice, directive or legally binding formal requests; or

3.3.     to substantiate or refute any reasonable suspicion CWS may have in respect of your alleged or potential breach of these Terms.

4.    You agree that your use of the internet is your responsibility and not that of CWS. You alone are responsible for the contents of messages and attachments sent through your Internet service connection, and the consequences of any such messages and attachments that you send.

5.    You grant CWS the right to remove material which it believes may breach this policy, the right to suspend services or, in appropriate circumstances, to terminate services without liability to CWS.

6.    CWS makes no express or implied warranties, representations or endorsements regarding any merchandise, information, products or services available through the internet.

7.    CWS cannot ensure, and you agree to take responsibility for, the compatibility of your computer equipment and software with web-based applications, including the capability to send and receive e-mails (via the World Wide Web or through a POP3/IMAP capable client).

8.    You acknowledge and agree that CWS exercises no control over, and accepts no responsibility for, the content (including viruses, Spam, spyware, malware, Trojans, worms or any other software, data or material) of the information passing through our host computers, network hubs and points of presence or the internet. You agree that you are solely responsible for maintaining security and privacy on your computer, network and equipment.

9.    The content of any CWS website that you are entitled to access is protected by intellectual property rights and laws. Such content includes text, software, music, sound, photographs, video, graphics and other material contained in or distributed together with the service. You may only use such content in ways expressly authorised on such websites.

10.If you request CWS to host your website, you expressly grant to CWS a licence to store and cache the entirety of your website, including content supplied by third parties and warrant that storage and caching will not infringe the rights of any third party. CWS reserves the right to refuse to post or to remove any information or materials, in whole or in part, that in its sole discretion are unacceptable, undesirable, or in violation of this policy.

11.CWS has an obligation to ensure that its quality of service to its customers is not unduly affected by the actions or omissions of others and with a view of further controls CWS specifically requests that:

11.1.  You should not manipulate identifiers, such as email headers, to disguise the origin of any content transmitted to or through CWS Email System.

11.2.  You shall not use the CWS facilities for transmission of chain letters, junk mail, "spamming", solicitations (commercial or non-commercial) or any use of distribution lists to any person who has not given specific permission to be included in such a process.

11.3.  You should not use any means to acquire email addresses from CWS Email system.

11.4.  You should not use any means to manipulate the browsing experience of other Internet users.

11.5.  In certain circumstances you may need to specific configurations for your Internet or email. You should ensure that you set your configurations according to instructions of CWS otherwise your service may not function as it should.

11.6.  Violations of our Terms of Service may result in legal action and/or the partial or full termination, without notice, of your Internet or email service, as it may be applicable.

12.Peer-to-peer activity is defined as activity over a type of network created on the internet that allows a group of users to establish a connection with each other and to have direct access to each other's computers, including but not limited to files on each other's hard drives. Owing to the band width-hungry nature of peer-to-peer uploading, downloading and communication activities, which result in a general degradation of internet performance, CWS reserves the right to maintain a reasonable quality of service by restricting peer-to-peer activities as CWS shall determine in its sole discretion, subject to any separate arrangements agreed with you in writing. CWS also reserves the right at any time to prioritisetraffic to give lower bandwidth customers such as residential consumers a lower class of service for peer-to-peer traffic as opposed to other more widely-used internet applications such as e-mail and web-browsing. Consequently, CWS cannot guarantee the performance of peer-to-peer applications on its network at any time unless agreed otherwise with you in writing.


13.In accordance with Seychelles licensing restrictions, and unless otherwise agreed or permitted by CWS in writing, you agree not to use, modify or adapt the service, or allow the service to be used, modified or adapted for the transmission of voice or data on the public telecommunications system of any Seychelles telecommunications provider, and you shall not connect to the public telecommunications system at either the local or the distant end.


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